FAQs

You can store most things from household contents, files, boxes, stock and commercial items, tools, sports equipment and vehicles. We also offer outdoor vehicle storage. Items that cannot be stored includes any goods that are illegal, environmentally harmful, flammable, explosive, toxic, hazardous (ie firearms), perishable (ie food/food products), will attract vermin or that are a risk to the property of any person ie chemicals, combustible liquids and gases, chlorine, acid, paint, petrol and anything that can leak.

We have placed great importance on ensuring that our storage facility is highly secure to ensure all items stored are as safe as possible. Security measures in place include electric perimeter fences, surveillance cameras, individually alarmed units and monitored gate entry. Our security system monitors all entries and exits to the compound and we also have after hours monitoring in place.

We have a variety of unit sizes at our site ranging from smallest of 1.5m x 3m to largest 6m x 3m.

Insurance of your belongings remains your responsibility. If you have existing contents insurance we recommend that you contact your insurance company and advise them that either all or part of the contents are being placed in storage with us and they will be able to assist.

We recommend that you contact us in advance to book a unit to ensure the size that you require is available when you need it.

Our hours of operation are 6am to 8pm, 7 days a week. Tenants have secure gate access during these hours.

There is no limit on how long you can rent a unit for at our storage facility, however the minimum rental term is one month.

There is a rental agreement which must be completed at the commencement of your rental term.

The first month's rent due in advance as well as the bond, which is refunded upon vacating the unit provided the terms of storage agreement have been met (including the return of your swipe tag). Should you need a padlock for your unit you can purchase one from our office.

Payment methods include AP, EFTPOS, Paypal and bank deposits.

You will be issued with a swipe tag which allows you to enter our storage facility and access your unit as often as you wish during our hours of operation (6am to 8pm, 7 days a week). Your tag is linked to your unit.

When you no longer require your unit please provide us with 14 days written notice.